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Scout Solutions JClass Support

Submit a JClass Support Request

On September 11, 2019, Quest Software entered into an agreement with Scout Solutions to provide all product support for JClass products going forward. Quest will no longer be providing any technical support for JClass products. For all questions related to Quest JClass Software and Products, contact Scout Solutions for support. 

Take a look at our FAQs page and the programming manuals below to see if you find an answer to your question. If you don't see your question listed here, or you're having issues with any JClass product, please submit a support request and we will respond as soon as possible. For immediate assistance, call us at: 651-964-3000. You can also send us an email at


Contact Scout Solutions

Submit a Support Ticket

Submit a Ticket

Reach out to our Support Team

The team at Scout Solutions provides all support for JClass products. For all support requests, contact Scout Solutions. Quest Software will no longer be providing support going forward.

To receive support for your JClass product, give us a call or send us an email. You can also fill out our contact form and we will get back in touch with you as soon as possible.

In the meantime, check out our FAQ to see if your question has been answered already.


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